Any business should already have a marketing plan and objectives from
their offline initiatives, so let's jump straight into the
technology
aspects of online marketing. I generally look at the following
things
first, because they can be done at very low or no initial cost,
and also
because subsequent specialist marketing won't be as successful
without
these things in place. Of course there is a huge amount more to
online
marketing, the extent of which could easily be justified as a
full-time
university course. This is the pre-school notes, to help get
your site
to a starting point on a low budget if you can't quite afford to
be calling
in the big guns to market your site for you professionally just
yet.
1. Site optimization
This is always the place to start, because the effectiveness of
everything
which follows is often dependent on this being done up front.
When I say
this, I include great content and intuitive navigation as the
basis for
everything. Only once your site has been optimized for
intelligent visitors
should you tweak it for search engines, but never at the expense
of the
former.
Search engines look at things like keyword density and how
specifically
a page matches a specific search term. Of course this is
extremely over
simplistic, but nevertheless a worthwhile starting point. By
identifying
10-20 key terms you would like search engines to pick up on, and
creating
specialised pages with relevant information which utilises those
terms
in the right way, you will start getting much better results
once your
site has been indexed.
You will find that it is best to use specialised keyword
phrases, for
example "precision-engineered bolts" is likely to get better
placement than a generic term like "engineering parts". You
should also work to create a single page for every key phrase
you want
picked up on, and include the key phrase in the title, meta tags
and use
all the words in the body of the page at a high density relative
to other
words. You should also preferably include the key phrase in the
page title,
as well as the URL of the page, for example,
"http://www.mysite.com/precision_engineered_bolts/".
Each page should use a different title, specifically based on
the key
phrase utilised in that page's content.
Your site should really be developed using XHTML and CSS these
days,
table-based design has numerous technical problems associated
with it,
and it results in a lower keyword density than the current
standards.
Ideally you should use a content management system which
incorporates
and facilitates all of the above quickly and effortlessly, such
as that
provided standard with RealmSurfer sites. This will allow you to
manage
your own content optimization, with a bit of trial-and-error.
2. Linking and indexing
The next step is to get search engines to start to notice and
index your
site. Google, for example, won't even look at your site until it
has been
linked to by at least one other indexed site. Paid inclusion
(paying the
search engines to index your site on a priority schedule) can be
appropriate
at this phase if you need to urgently accelerate this process,
however
it is not always necessary.
Especially useful at this stage can be participating in forums
serving
your primary target market. This has the dual benefit of
creating awareness
of your business within communities you would like to reach, and
at the
same time can help create incoming links to your site, something
that
search engines pay particular attention to. Ensure that your
site details
are included as a link in the footer of your posts.
Never use a forum to spam members or submit unsolicited
advertising posts
-- that just has the opposite effect of destroying your
business' credibility.
Some forums have a separate advertising section in which it may
be appropriate
to professionally post information about your services and
products. Always
make sure that your presence represents a valuable contribution
to the
community. Stay on topic and be professional, helpful and
constructive.
Search engines take many factors into consideration when
ranking a site.
New sites, for example, don't initially fare well, however you
will find
they will allocate some credibility weighting to you the longer
your site
is up and running. The biggest factor though, external to the
site itself,
is the number of inbound (preferably non-reciprocal) links from
other
sites, and the context and wording of the referring link, as
well as the
ranking of the referring page, and referring site. The
popularity of those
sites plays a big role, as well as how high up in the site's own
hierarchy
the link is. By way of example, a link from www.news.com.au
counts for
much more than a link from a very deeply embedded page like
www.somesitesomewhere.com/subdirectory/theattic/someoldforgottenpage
.
3. Implement online marketing partnerships with
high-profile online
businesses
This is where you can really benefit if implemented
successfully. When
I was previously running the e-commerce business unit for a
large company,
rather than pay high-traffic websites to advertise on their
sites, which
can be very much untargeted, we offered them a percentage of
sales. In
other words, we provided them with the banners to promote the
service,
and implemented simple tracking of where our visitors were
coming from,
and then paid a percentage of the total revenue to the referrer.
This
resulted in very low marketing costs to us, and the referring
sites started
placing more and more emphasis on their side to ensure that we
got top
placement whenever they were low on paid inventory.
Another effective medium-term strategy is to provide content of
value
to sites which serve your target market. They benefit from your
topical
content, you benefit from the exposure and links.
4. Dabble in paid keyword advertising
Only at this point should you actually be starting to pay for
online
advertising. These forms of advertising, however, allow you to
specifically
target certain people, which means you get a much better return
on investment
than simply advertising to everyone. This can take some trial
and error
to find what works best, but the amount you pay should be less
than the
amount of business you generate, and should normally include
full measurement
and reports on a reasonably regular basis, preferably online.
For this purpose, I often suggest starting with Google. They
are by far
the most popular search engine globally, they have a very good
reputation,
provide reporting online, and are probably the most likely to
produce
results initially. Yahoo and MSN also have excellent paid link
systems,
and they keep getting better all the time. The latest offerings
from all
three are now also starting to allow targeting to specific
demographics,
a trend that is likely to become the preferred way to target
online audiences
once the capabilities for this type of targeting matures.
5. Involve an internet marketing specialist
At this point, you should be starting to see some results, and
be in
a good position to ask some intelligent questions. Preferably
deal only
with a business that has a good reputation (ask for client
contact details
so you can find out how effective they are), and has preferably
has been
around for at least a few years. They should also provide very
detailed
reports (ask for examples of these up front), and be able to
explain in
detail how they go about promoting your site, on which sites
they do so,
the number of views and clickthroughs per site per day, and how
effective
each promotion was relative to the next. They should also meet
with you
at least once a month to review successes and failures and
involve you
in the decision-making process of where next to promote your
business.
At least monthly, you should be in a position to evaluate your
cost per
sale for various promotions, and to change your focus
accordingly.
Especially be wary of businesses who claim unrealistically
quick results,
or base their business mainly only on search engine submission,
or use
deceptive practices to try and "trick" search engines into
ranking
you higher. These usually at best produce no value, and can in
some cases
lead to your site being removed or ranked very low by search
engines.
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